Industry News | 7/31/2025

Agentic AI: India Set to Gain 3 Million Tech Jobs by 2030

A new study reveals that agentic AI will create 3 million tech jobs in India by 2030, while transforming existing roles. This presents a unique opportunity for the country to lead in AI talent and innovation.

Agentic AI: India Set to Gain 3 Million Tech Jobs by 2030

So, picture this: you’re sitting in a café, sipping your favorite brew, and your friend leans in, excitedly sharing some news. A recent study from ServiceNow, in collaboration with Pearson, has just dropped, and it’s kinda mind-blowing. They’re saying that agentic AI is gonna create over 3 million new tech jobs in India by 2030. Yeah, you heard that right!

But wait, there’s more. This isn’t just about new jobs; it’s also about transforming 10.35 million existing roles. Imagine the shift from doing mundane tasks to diving into innovative projects. It’s like going from being a barista to a coffee artist, where every cup you make is a masterpiece.

What’s Agentic AI Anyway?

Now, you might be wondering, what the heck is agentic AI? Think of it as your super-smart assistant that can handle tasks on its own, make decisions, and adapt without needing you to hold its hand every step of the way. According to the study, jobs that are ripe for automation—like payroll clerks and change managers—are gonna see AI taking over the boring stuff.

On the flip side, roles that can be enhanced by AI, like system admins or implementation consultants, will see folks teaming up with these tech wonders to boost their skills. It’s like having a trusty sidekick who helps you level up in your favorite video game.

Industries in the Hot Seat

Now, let’s talk about which industries are gonna feel the heat from this AI wave. The report highlights manufacturing, retail, and education as the big players. For instance, in manufacturing, they predict a whopping 8 million roles will be impacted. That’s a lot of folks! In retail, it’s about 7.6 million, and education isn’t left out either, with 2.5 million roles set for transformation.

Despite the fear of robots taking over jobs, India’s vibrant digital economy and its youthful workforce are expected to create those 3 million new tech jobs over the next five years. But here’s the kicker: there’s a talent crunch brewing. Right now, there are under 100,000 agentic AI professionals, but by 2026, we’ll need 200,000. Talk about a skills gap!

The Rise of AI Pacesetters

Here’s where it gets really interesting. The study introduces the concept of AI Pacesetters—companies that are leading the charge in AI adoption. These organizations are like the cool kids in school who always seem to know what’s trending. They’ve got a clear vision for AI, a solid platform approach, and the right mix of talent.

These pacesetters are seeing real results. For example, 57% of them reported improved efficiency and productivity. That’s like hitting the jackpot! And those who’ve redesigned their workflows around AI? They’ve seen a 63% boost in productivity. It’s like they’ve found the secret sauce to success.

A Culture of Innovation

So, how do these companies do it? They foster a culture of innovation, often through AI innovation centers. They use modern IT platforms with AI-powered workflows to break down those pesky operational silos. Imagine a workplace where everyone collaborates seamlessly, like a well-oiled machine.

And they’re not just sitting back; they’re actively hiring AI specialists and investing in upskilling programs. It’s like they’re building their own superhero team, ready to tackle the challenges of an AI-driven future.

Skills for the Future

Now, let’s talk about what this means for the workforce. The nature of IT skills is changing, and new capabilities like prompt engineering and AI-assisted development are becoming essential. It’s not just about coding anymore; it’s about understanding how AI models work and how to fine-tune them.

New roles are popping up, like AI configurators, experience designers, and data scientists. And guess what? Companies are prioritizing hiring in these areas. Salaries are skyrocketing too! An agentic AI expert with a few years of experience can earn more than three times what a regular developer makes. That’s some serious cash!

To tackle this skills gap, initiatives like RiseUp with ServiceNow are stepping in, partnering with universities and government programs to equip people with those high-demand digital skills. It’s like giving everyone a ticket to ride the AI train.

The Bottom Line

In a nutshell, the ServiceNow report paints a pretty exciting picture for India’s tech landscape. Sure, some jobs will be automated, but the creation of new roles and the enhancement of existing ones will more than make up for it. We’re looking at a net gain of over 3 million tech jobs by 2030.

But here’s the thing: the success of this transition hinges on companies adopting the strategies of those AI Pacesetters. By fostering a clear vision, leveraging integrated platforms, and investing in continuous upskilling, India can not only redefine its workforce but also emerge as a global leader in innovation and AI-ready talent. So, grab your coffee, because the future is looking bright!