Industry News | 6/11/2025
ChatGPT Leads AI Chatbot Market with Record Visits in May
OpenAI's ChatGPT recorded 5.49 billion visits in May, maintaining its lead in the AI chatbot market. Despite growing competition, ChatGPT's technological advancements and user-friendly design continue to attract a large user base.
ChatGPT's Market Leadership
OpenAI's ChatGPT achieved a remarkable milestone in May, registering 5.49 billion visits, according to data from Similarweb. This achievement underscores ChatGPT's ongoing leadership in the competitive AI chatbot market, where numerous players are striving for prominence.
Traffic and Market Share
ChatGPT's web traffic increased by 6.82% from the previous month, significantly outpacing its competitors. Google's Gemini, for example, grew by 28.9% to 527.7 million visits, yet remains far behind ChatGPT. Other competitors, such as Anthropic's Claude and Perplexity AI, also saw traffic increases but still lag in overall numbers.
Statcounter data for May 2025 shows ChatGPT holding a 79.79% market share, with Perplexity at 11.83% and Microsoft Copilot at 5.18%. Even when including Microsoft Copilot's usage within ChatGPT's share, ChatGPT maintains a dominant position.
Factors Behind ChatGPT's Success
Several factors contribute to ChatGPT's dominance. Its early market entry in November 2022 allowed it to establish strong brand recognition. Continuous updates, including the GPT-4 and GPT-4o models, have kept it at the forefront of AI technology. OpenAI's strategy of offering both free and subscription plans has broadened its appeal.
Competitive Landscape
Despite ChatGPT's lead, competitors like Google's Gemini and Microsoft Copilot are making strides. Google's integration of AI into its core products and Microsoft's use of OpenAI's technology in Bing and other products are notable developments. Startups like Anthropic and Perplexity AI are also carving out niches.
Industry Implications
ChatGPT's dominance sets a high benchmark, driving innovation and investment in AI research. It has accelerated the democratization of AI tools, benefiting various sectors. However, concerns about market concentration and ethical challenges remain, potentially inviting regulatory scrutiny.
In conclusion, ChatGPT's significant traffic in May highlights its strong market position, driven by technological innovation and user accessibility. While competition is fierce, ChatGPT continues to lead, shaping the future of AI chatbot technology.