Industry News | 6/11/2025
HCLTech Enhances AI Collaboration with Standard Insurance
HCLTech is expanding its partnership with Standard Insurance to accelerate AI-driven digital transformation. The collaboration focuses on deploying HCLTech's AI Force platform to enhance efficiency, support growth, and improve customer experiences in workplace benefits.
HCLTech Expands Partnership with Standard Insurance
HCLTech, a global technology leader, is strengthening its collaboration with Standard Insurance Company, a prominent US-based provider of financial protection products. This partnership aims to accelerate Standard Insurance's AI-driven transformation, focusing on delivering scalable digital-first services.
AI Force Platform Integration
Central to this initiative is the deployment of HCLTech's generative AI-led service transformation platform, AI Force. This platform is designed to enhance efficiency and support the rapid growth of Standard Insurance, particularly in its workplace benefits offerings. AI Force integrates intelligence into every stage of the software engineering and IT operations lifecycle, from requirements gathering to ongoing support and maintenance.
AI Force is engineered to boost productivity by automating routine tasks, thereby improving quality and accelerating time-to-market for new services. It is compatible with various Large Language Models (LLMs) and Small Language Models (SLMs), and includes features like advanced search and summarization capabilities, speech recognition input, and IDE extensions.
Broader Digital Transformation
Beyond AI Force, HCLTech will leverage its expertise in digital engineering and cloud services to support Standard Insurance's transition to a product- and service-based IT model. This shift is crucial for enhancing agility and customer-centricity in the evolving financial services landscape.
The collaboration will focus on modernizing Standard Insurance's IT infrastructure to support its growth, driven by digital transformation initiatives and recent acquisitions. HCLTech's experience in managing complex IT environments is seen as a key enabler for Standard Insurance to scale efficiently.
Strategic Implications
This partnership highlights a growing trend of financial institutions adopting AI to modernize operations and enhance customer engagement. The insurance industry, being data-intensive, stands to benefit from AI's ability to analyze vast amounts of information, leading to improved risk assessment and personalized customer experiences.
HCLTech's commitment to investing in AI capabilities for the insurance sector is underscored by this collaboration. The success of such partnerships is expected to encourage further investment in AI across the financial world, pushing the boundaries of digital transformation and customer service.
Conclusion
The expanded alliance between HCLTech and Standard Insurance marks a significant step in Standard Insurance's digital evolution. By leveraging HCLTech's AI, digital engineering, and cloud capabilities, the deployment of the AI Force platform promises to enhance efficiency, support growth, and improve customer service in workplace benefits.